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Hong Kong Swimwear Specialty Store｜NAMI Hong Kong Physical Stores and Outlets Overview
Want to know where you can buy NAMI's quality swimwear and outdoor apparel? NAMI has multiple swimwear specialty stores and physical sales points in Hong Kong. Whether you are on Hong Kong Island, in Kowloon, or the New Territories, you can easily find your nearest NAMI section. Our stores are divided into three main types: year-round stores, summer-limited stores, and seasonal pop-up stores. All physical stores offer fitting rooms to meet your various shopping needs at different times and locations! If you prefer to shop online first, you can also browse the Hong Kong Swimwear Collection, which supports online payment and in-store pickup.
Year-Round Swimwear Specialty Stores
Our year-round physical stores are open all year, providing you with the best NAMI products in every season. All stores offer fitting rooms. NAMI dedicated sales associates are present during specified hours; otherwise, you can shop self-service or with assistance from department store staff:
- SOGO KaiTak 5/F - Flagship store, offering the most comprehensive range of NAMI products in Hong Kong. Located in the newly opened Twins Centre, it is easily accessible and has a large store area for leisurely browsing and fitting. NAMI dedicated sales associate hours: 11 am–8 pm.
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YATA Tsuen Wan 3/F - NAMI's full product range section in West New Territories. This large store offers all NAMI brand products and is conveniently located along the West Rail Line in Tsuen Wan. NAMI dedicated sales associate hours: 10 am–8 pm.
- CitiStores Tsuen Wan 1/F - Conveniently located with extensive bus and MTR connections, offering a curated selection of NAMI products, perfect for shopping during your commute. NAMI dedicated sales associate hours: 11 am–7 pm.
- CitiStores Yuen Long 3/F - Offers a younger, more vibrant NAMI collection, specially curated for young customers in the Yuen Long area, making it a must-visit shopping spot for Yuen Long residents. NAMI dedicated sales associate hours: 11 am–7 pm.
- CitiStores Tuen Mun 3/F - NAMI's full product range section in the Tuen Mun area, located at Tuen Mun Town Plaza, conveniently accessible for after-work shopping. NAMI dedicated sales associate hours: 11 am–7 pm.
- AEON Whampoa - Luxury selection area, located in the largest shopping mall in the district, offering NAMI's high-end swimwear collection for a one-stop shopping experience. NAMI dedicated sales associate hours: 12 pm–8 pm.
- AEON Kornhill - Kornhill summer swimwear section, bringing a curated selection of summer swimwear, lightweight sun protection clothing, and beach accessories to residents of Quarry Bay and Taikoo Shing. NAMI dedicated sales associate hours: 12 pm–8 pm.
- Aqua Fun Kwun Tong - Flagship industrial building store, the largest in size, featuring all new and old NAMI products, with three fitting rooms, toilets, and childcare facilities, a specialty store for family swimming. Supports online payment and in-store pickup. NAMI dedicated sales associate hours: 12:30 pm–7:30 pm.
- Aqua Fun Siu Sai Wan - Poolside specialty store, located near Siu Sai Wan Swimming Pool, offering the latest swimwear styles, super convenient for shopping before or after swimming. Supports online payment and in-store pickup. NAMI dedicated sales associate hours: 12:30 pm–7:30 pm.
- SOGO Causeway Bay - Year-round store, offering different collections seasonally: swimwear on 2/F in summer, and a Wonda outdoor hiking collection pop-up store on 4/F in winter. See seasonal arrangements below for details.
Summer-Limited Swimwear Specialty Stores
Our summer-limited stores are specially set up for summer, offering the most comprehensive summer swimwear collection, all with fitting rooms:
- SOGO Causeway Bay 2/F (Summer, approximately until early September) - Causeway Bay summer swimwear section, conveniently located in the city center, offering the full range of summer swimwear, sports swimwear, and plus-size swimwear, an ideal spot for after-work shopping. NAMI dedicated sales associate hours: 10 am–10 pm. After summer, NAMI will move to a 4/F Pop-up store in the same mall to continue selling winter products.
- APITA Taikoo - Taikoo Shing summer selection area, located in the Taikoo Shing shopping district, offering the latest summer swimwear, sports swimwear, sun protection clothing, and beachwear.
- YATA Shatin 2/F - Shatin summer swimwear Pop-up, bringing the latest swimwear collection to residents in the Shatin area. Although the location has been temporarily adjusted due to renovation work, transportation remains convenient. NAMI dedicated sales associate hours: 10 am–10 pm.
Seasonal Pop-up Stores
Our seasonal pop-up stores offer limited-time collections that change with the seasons:
- SOGO Causeway Bay 4/F (Winter) - After the SOGO Causeway Bay summer store closes, NAMI moves to a 4/F Pop-up store in the same mall, becoming a Wonda outdoor hiking apparel section. As a sub-brand of NAMI, Wonda focuses on outdoor hiking functional apparel, located in the same area as other sports brands, making it convenient for multi-brand shopping.
How to Choose the Right Swimwear Specialty Store
To help you choose the most suitable shopping location, here are some tips for selecting a NAMI physical store:
- Looking for the most complete product range? - Head to SOGO KaiTak 5/F Flagship Store or Aqua Fun Kwun Tong Flagship Industrial Building Store
- Want competitive prices? - Consider the Tuen Mun CitiStore section
- Already at the swimming pool? - Aqua Fun Siu Sai Wan Poolside Specialty Store is your best choice, supporting online payment and in-store pickup.
- Seeking a high-end experience? - The AEON Whampoa Luxury Selection Area is not to be missed.
- Summer-limited needs? - SOGO Causeway Bay 2/F, AEON Kornhill, or APITA Taikoo Shing are ideal choices.
- Winter outdoor hiking gear? - SOGO Causeway Bay 4/F Wonda section is your top choice.
- Shopping with kids? - Aqua Fun Kwun Tong Flagship Industrial Building Store offers the most comprehensive parent-child facilities, supporting online payment and in-store pickup.
No matter where you are in Hong Kong, you can find the nearest NAMI swimwear physical store, all of which offer fitting rooms. NAMI dedicated sales associates are present during specified hours; otherwise, you can shop self-service or with assistance from department store staff. If you prefer to browse styles from home, you are also welcome to shop online at the Hong Kong Swimwear Collection, with options for online payment and in-store pickup. Visit your nearest NAMI physical store today to discover the perfect quality swimwear and outdoor apparel for you!
Frequently Asked Questions FAQ
Q1: How many NAMI swimwear specialty stores are there in Hong Kong?
NAMI has several stores in Hong Kong, including year-round stores, summer-limited stores, and seasonal pop-up stores, spread across Hong Kong Island, Kowloon, and the New Territories, making it convenient for you to shop nearby.
Q2: Which NAMI swimwear physical stores are in Hong Kong?
NAMI has multiple physical stores in Hong Kong, including SOGO Kai Tak, SOGO Causeway Bay, CitiStores Tsuen Wan/Yuen Long/Tuen Mun, YATA Tsuen Wan/Shatin, AEON Whampoa/Kornhill, and Aqua Fun Kwun Tong/Siu Sai Wan, covering Hong Kong Island, Kowloon, and the New Territories, making it convenient for you to shop and try on items nearby.
Q3: Which store has the most complete product range?
Both the SOGO KaiTak 5/F Flagship Store and the Aqua Fun Kwun Tong Flagship Industrial Building Store offer the most complete range of NAMI products, suitable for customers who want to browse and try on items at their leisure.
Q4: Can I try on items at all physical stores?
Yes, all NAMI physical stores offer fitting rooms, allowing you to confidently choose the most suitable size and style.
Q5: What are the hours for NAMI dedicated sales associates at the stores?
The hours for NAMI dedicated sales associates at each store are as follows: SOGO KaiTak 11 am–8 pm; SOGO Causeway Bay 2/F (summer) 10 am–10 pm; CitiStores Tsuen Wan, Yuen Long, Tuen Mun are all 11 am–7 pm; YATA Shatin 10 am–10 pm, YATA Tsuen Wan 10 am–8 pm; AEON Whampoa, Kornhill are both 12 pm–8 pm; Aqua Fun Kwun Tong, Siu Sai Wan are both 12:30 pm–7:30 pm. Outside these hours, you can still shop self-service or with assistance from department store staff.
Q6: Does the SOGO Causeway Bay store close in winter?
The SOGO Causeway Bay store operates year-round but changes floors and products seasonally: in summer (approximately until early September), swimwear is sold on 2/F; in winter, it moves to a 4/F Pop-up store, selling Wonda outdoor hiking functional apparel. It does not close; it merely changes collections and location within the mall seasonally.
Q7: Can I pay online and pick up in-store?
Yes, Aqua Fun stores support online payment and in-store pickup services, making it convenient for you to shop online first and then collect your order at a nearby store.
Q8: Which store is suitable for bringing children?
The Aqua Fun Kwun Tong Flagship Industrial Building Store has three fitting rooms, toilets, and childcare facilities, making it the most suitable store for family shopping.
Q9: If I don't want to go to a physical store, can I buy online?
Yes, you can directly browse and shop online at the Hong Kong Swimwear Collection, allowing you to purchase NAMI swimwear without leaving your home.
Q10: What is the difference between summer-limited stores and year-round stores?
Summer-limited stores are specifically for summer, featuring seasonal swimwear and beach accessories; year-round stores offer NAMI products throughout the year, with some stores having a more complete product range.
Order Processing
NAMI Order Processing and Delivery Service
At NAMI, we are committed to providing efficient and convenient order processing and delivery services so that you can receive your favorite swimwear products as soon as possible. Below is our order processing flow and delivery information.
Order Confirmation Process
After placing an order, we will process your order according to the following process:
- After the order is submitted, the system will automatically send an order confirmation email.
- Our team will verify the inventory within 48 hours.
- Once stock is confirmed, we will notify you via WhatsApp or email.
- In case of out-of-stock situations, we will contact you immediately to discuss alternative solutions or refunds.
Please note: Due to potential time differences between website inventory and actual warehouse stock, the final inventory status will be subject to our team's confirmation notice. We will do our best to ensure the accuracy of website inventory information.
Delivery Service
NAMI currently uses SF Express/JD Logistics for delivery services in Hong Kong:
- All confirmed orders will be shipped via SF Express/JD Express.
- Orders in Hong Kong usually arrive the afternoon after shipment.
- Upon shipment, you will receive a notification with a tracking number.
- If the delivery address is residential, SF Express may arrange for pickup at a nearby convenience store or SF Express station.
To ensure smooth receipt of goods, please provide an accurate contact number so that the courier company can contact you.
Service Hours
Our customer service team is available during the following hours:
- Monday to Friday: 10 AM to 6 PM
- Saturday, Sunday, and Public Holidays: Irregular service
Please note: Orders are not shipped on weekends and public holidays. All weekend orders will be processed on the next business day.
Contact Information
If you have any questions about your order or delivery, please contact us using the following methods:
- WhatsApp: +852 5743 0107
- Email: You can contact us using the email address you used for your purchase.
We promise to respond to your inquiries as quickly as possible.
Special Arrangements
If you have special delivery requirements or need expedited processing, please contact our customer service team immediately after placing your order, and we will do our best to accommodate your needs.
NAMI is committed to providing an excellent customer experience, striving for perfection in every aspect from selection to receipt. Thank you for choosing NAMI!
Returns and Exchanges
NAMI Return and Exchange Policy
At NAMI, we are committed to providing our customers with the highest quality products and services. We understand that sometimes you may need to return or exchange an item, which is why we have developed a simple and clear policy to ensure the entire process is smooth and hassle-free.
Shipping Information
Once your order is confirmed, we will process your items as quickly as possible:
- Hong Kong: Typically 2-4 business days
- Asia: Typically 4-10 business days
- Other International Regions: Typically 7-14 business days
We usually process your order within 24 hours (excluding public holidays and Sundays) and provide a tracking number via email. Free shipping is available for purchases over HK$300; for purchases under HK$300, a shipping fee of HK$30 will be charged.
Return Policy
Eligible for Return
We accept return requests under the following circumstances:
- Received damaged or defective items
- Received items that do not match the order
- Dissatisfaction with items for personal reasons (must be in new, unused condition)
Not Eligible for Return
Returns will not be accepted under the following circumstances:
- Used, washed, or damaged items
- Items missing original tags, labels, or packaging
- Items missing accompanying gifts or accessories
- Beyond the 7-day return period from receipt of goods
- Sale items (items priced at less than 30% off or marked FINAL SALE)
Exchange Policy
We allow customers to exchange items for a different color or size of the same style (subject to stock availability). Each item is limited to one exchange only and must follow the procedure below:
- Contact our customer service team to obtain exchange authorization.
- Customers are responsible for the shipping costs of returning the item.
- After we receive the returned item and confirm its condition, we will arrange to send the new item.
- If the desired style/size/color is out of stock, we will issue a refund.
Exchange Process
Please follow these steps for an exchange:
- Contact our customer service team via email within 7 days of receiving the item.
- Provide your order number, information on the item to be exchanged, and the desired size/color.
- After receiving exchange authorization, send the item back to our address.
- Once we receive and inspect the item, we will process the exchange within 3-5 business days.
Refund Process
Once a return is approved, we will process the refund via the original payment method:
- Credit Card (via PayPal): Refunds take 4-6 weeks to process.
- Alipay: Refunds take 2-3 weeks to process.
Please note that NAMI is not responsible for fluctuations in international exchange rates that may affect the final refund amount.
Return Address
Once you have received return authorization, please send the item to:
Unit A1, 5/F, Kin Hing Industrial Building17-23 Shek Kin Street, Kwai Chung
Hong Kong
Attn: NAMI Return and Exchange Department
Important Reminders
- Please return the item within 10 days of receiving return authorization.
- When returning a set, please ensure all accessories are complete.
- We recommend using a tracked shipping method.
- Please clearly mark your order number on the package.
If you have any questions, please feel free to contact our customer service team, and we will be happy to assist you. NAMI thanks you for your support and understanding!
Privacy Policy
NAMI Privacy Policy Commitment
At NAMI, we take your privacy protection very seriously. We are committed to protecting your personal data to the highest standards and ensuring that you are fully informed about how we collect, use, and protect your personal data.
Purpose of Personal Data Collection
When you shop on the NAMI website or become a member, we collect your personal data, including but not limited to your name, delivery address, contact number, and email address. This information will be used for the following purposes:
- Processing your orders and providing delivery services
- Notifying you of the latest status of your orders
- Providing VIP member offers and promotional activity information
- Improving the quality of our products and services
Data Protection Measures
NAMI implements multiple measures to protect the security of your personal data:
- Our online shopping system uses advanced encryption technology
- We regularly update and review our data protection measures
- Only authorized employees can access customer data
- We strictly comply with the Hong Kong Personal Data (Privacy) Ordinance
Data Sharing and Disclosure
We will not sell or transfer your personal data to third parties without your consent. We will only disclose your personal data under the following circumstances:
- When processing your orders (e.g., sharing delivery addresses with courier companies)
- When disclosure is required by law
Your Choices
You can request us to stop using your personal data for advertising or promotional purposes at any time, and you can also request to access, amend, or delete your personal data. To exercise these rights, please email our customer service department.
Privacy Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this webpage, so please review it regularly.
If you have any questions about our privacy policy, please feel free to contact our customer service team. NAMI thanks you for your trust and support!
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