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10% off for purchases over HKD$500

Free local shipping over HKD$300

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一對白銀色反光泳鏡 <29511555-RG05>，配上銀色反光鏡片和透明肩帶，置於白色背景上。.

一對白銀色反光泳鏡 <29511555-RG05> 配備鏡面鏡片和白色可調節錶帶，兼具時尚和保護功能。這款時尚泳鏡以白色為背景。.

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這款白銀色系反光泳鏡 <29511555-rg05> 配有灰色鏡片和白色可調節鏡帶，兼具時尚與防護，完美呈現在白色背景上。.

一對白銀色反光泳鏡 <29511555-RG05>，配上銀色反光鏡片和透明肩帶，置於白色背景上。.

一對白銀色反光泳鏡 <29511555-RG05> 配備鏡面鏡片和白色可調節錶帶，兼具時尚和保護功能。這款時尚泳鏡以白色為背景。.

單一白银色反光泳鏡 <29511555-RG05> 的特寫畫面，白底透明鏡片、黑灰色鏡框和白色可調節錶帶。.

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Silver reflective swimming goggles <29511555-RG05>

~~$129.00~~ $103.00 Sale Sold out

FREQUENTLY ASKED QUESTIONS

Q: 反光鍍膜對眼部保護的效果有多明顯？

Is this product suitable for all skin types?

Q: 反光防護泳鏡主要適合在什麼環境下使⽤？

提供經典⿊藍、時尚⽩銀、甜美粉紅三種⾵格選擇，滿⾜不同⽤⼾的個性需求和審美偏好。每種配⾊都具備同等優異的反光防護性能，讓防護與美觀完美結合。

Q: 反光鍍膜在⻑期使⽤下會不會磨損或失效？

Frequently Asked Questions

Q: 反光鍍膜是否會影響⽔下視野的清晰度？

A: 反光鍍膜主要作⽤是過濾上⽅強光，不會影響正常的⽔下視野清晰度。在游泳時能提供清晰的⽔下視野，同時有效防護⽔⾯反射的強光，提供最佳的視覺體驗。

Q: 三種顏⾊在防護效果上有差異嗎？

A: 三款在反光防護功能上基本相同，主要差異在於外觀⾵格和適⽤場合。⿊藍款較為專業低調，⽩銀款時尚現代，粉紅款甜美活潑，可根據個⼈喜好和使⽤場合選擇。

"反光防護，安全游泳 - NAMI守護你在每⼀道陽光下的游泳時光"

一位戴著泳帽和泳鏡的女士。.

泳鏡

一對白銀色反光泳鏡 <29511555-RG05>，配上銀色反光鏡片和透明肩帶，置於白色背景上。.

這款白銀色系反光泳鏡 <29511555-rg05> 配有灰色鏡片和白色可調節鏡帶，兼具時尚與防護，完美呈現在白色背景上。.

Silver reflective swimming goggles <29511555-RG05> ~~$129.00~~ $103.00

藍色泳鏡 <29511325-pg43> 配有透明鏡片和可調白色頭帶，適合休閒游泳，產品展示於白色背景上。.

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Blue swim goggles <29511325-PG43> ~~$99.00~~ $79.00

藍色泳鏡<29511516-QR43>，透明鏡片和可調節的白色帶子，專為競技游泳運動員設計，以白色為背景。.

藍色泳鏡 <29511516-QR43>採用藍色透明鏡片設計，搭配可調整式白色錶帶，以白色為底。.

Blue Swimming Goggles <29511516-QR43> ~~$159.00~~ $127.00

黑色泳鏡 <29511325-PG01>配備藍色調鏡片、黑色和灰色鏡框，以及可調整式白色腕帶，是室內游泳的理想選擇。.

黑色泳鏡 <29511325-PG01>配備藍色鏡片、灰黑色鏡框和可調節的白色鏡帶。完美的多功能泳鏡室內游泳，顯示在白色背景上。.

Black Swimming Goggles <29511325-PG01> ~~$99.00~~ $79.00

一對黑色鏡泳 <29511537-RD01>，搭配透明鏡片和可調式錶帶，優雅地放置在白色背景上。.

一對黑色鏡泳<29511537-RD01>，搭配透明鏡片和可調節肩帶，展示在白色背景上。.

Black swimming goggles <29511537-RD01> ~~$159.00~~ $127.00

OTHERS ALSO BOUGHT

Shop Training swimwear

水墨印花露背連身運動泳衣 <21011703-TQ03> 採用黑白抽象筆觸圖案、時尚剪裁鑰匙孔背帶、十字交叉美背設計肩帶。.

水墨印花露背連身運動泳衣 <21011703-TQ03> 厚肩帶、黑白抽象印花、胸前粉紅色小標誌、美背設計與十字交叉肩帶，時尚感十足。.

Ink Print Backless One-Piece Athletic Swimsuit <21011703-TQ03> ~~$538.00~~ $259.00

藍色露背連身運動泳衣 <21011703-TQ02> 具有時尚的藍黑色波浪條紋、大橢圓形美背镂空蝴蝶結細節、耐用的布料，以及開口下方的 WOW 標誌，展現獨特的吸引力。.

藍色露背連身運動泳衣 <21011703-TQ02> 細緻的波浪圖案、胸前的白色 W 標誌、寬肩帶、適中的領口、美背設計，兼具時尚感與長效耐用性。.

Blue Backless One-Piece Athletic Swimsuit <21011703-TQ02> ~~$538.00~~ $159.00

黑色露背連身運動泳衣 <21011703-TQ01> 從背面看，縱橫交錯的錶帶和下方的鑰匙孔開口，以及靠近中央的白色小標誌。.

黑色露背連身運動泳衣<21011703-TQ01>以Y字美背十字交叉的寬肩帶、胸前的白色小標誌和時尚的黑色設計為特色。以純白色背景顯示。.

Black Backless Athletic Swimsuit <21011703-TQ01> ~~$538.00~~ $259.00

一位婦人赤腳站立在素白背景下，身穿黑色訓練連身運動泳衣 <21051664-TM03>，上有螢光黃肩帶和人魚線剪裁，面朝前方，雙臂放鬆於身側。.

棕色長髮的女性赤腳站立在白色背景上，身穿黑色訓練連身運動泳衣 <21051664-TM03>，搭配螢光黃肩帶和短褲，一隻手放在臀部，微微向側邊凝視。.

Black Training One-Piece Sporty Swimsuit <21051664-TM03> ~~$438.00~~ $259.00

一位女子赤腳站立在白色背景中，身穿黑色訓練連身運動泳衣 <21041663-TL06>，頭戴白色和藍色口罩，面朝前方，雙臂放鬆在身側。.

黑色訓練連身運動泳衣 <21041663-TL06>的模特兒是一位深色長髮的女性，她赤腳站在純白背景下，一隻手放在臀部，另一隻手放在大腿上。.

Black Training One-Piece Sport Swimsuit <21041663-TL06> ~~$438.00~~ $259.00

一位棕色長髮的女性赤腳站立在白色背景中，身穿深藍色訓練連身運動泳衣 <21041663-TL02>，胸前有一個小標誌。她面朝前方，雙臂放在身體兩側。.

一位棕色長髮的女性，身穿深藍色訓練連身運動泳衣 <21041663-TL02>，赤腳站立在純白背景中，面朝前方，雙手靠近臀部。.

Dark Blue Training One-Piece Sporty Swimsuit <21041663-TL02> ~~$438.00~~ $259.00

一位棕色長髮的女性為青綠色訓練連身運動泳衣 <21061704-TR04>的模特兒，在純白背景下擺姿勢，一隻手摸著她的頭髮。.

一位棕色長髮的女性赤腳站在白色背景下，以青綠色訓練連身運動泳衣 <21061704-TR04> 為模特兒，雙手叉腰看著鏡頭。.

Teal Training One-piece Swimsuit <21061704-TR04> ~~$438.00~~ $159.00

一位棕色波浪長髮的女性，身穿黑色訓練連身運動泳衣 <21061704-TR03>，擺出活潑的紅色和紫色幾何圖案，以及時尚的人魚線剪裁，站在純白背景下，雙臂高舉過頭。.

一名女子赤腳站在白色背景下，身穿黑色訓練連身運動泳衣 <21061704-TR03>，胸前和肩膀上有彩色條紋，雙臂舉到頭後以突顯人魚線條剪裁。.

Black Training One-Piece Sport Swimsuit <21061704-TR03> ~~$438.00~~ $159.00

深藍色訓練連身運動泳衣 <21061704-TR02>，頭戴太陽眼鏡，在純白背景下微微笑著的棕色波浪長髮女性。.

一位女士赤腳站在白色背景上，身穿深藍色訓練連身運動泳衣 <21061704-TR02>。她的姿勢是一隻手放在頭上，另一隻手輕鬆地放在身旁。.

Dark blue training one-piece swimsuit <21061704-TR02> ~~$438.00~~ $159.00

一位擁有棕色波浪長髮的女性佩戴著灰色訓練連身運動泳衣 <21061704-TR01>，以深色調和黑色為主調，站在純白色背景下，雙臂高舉過頭。.

一位棕色長髮的女性赤腳站在白色背景上，身穿灰色訓練連身運動泳衣 <21061704-TR01>。她面朝前方，一手摸著頭髮，自信地擺出姿勢。.

Grey Training One-Piece Swimsuit <21061704-TR01> ~~$438.00~~ $159.00

深藍色訓練連身運動泳衣 <21051664-tm02>，無袖設計，背面為y背設計，側邊有黑色拼接，膝上長度展現運動風。.

深藍色訓練連身運動泳衣 <21051664-tm02>，採用寬肩帶、y背設計及膝褲管，展示於純白背景。.

Dark Blue Training One-Piece Sport Swimsuit <21051664-TM02> ~~$438.00~~ $259.00

深藍色訓練連身運動泳衣<21041663-TL05>的舒適泳池穿著。她面朝前方，雙臂放鬆在身側。.

深藍色訓練連身運動泳衣(21041663-TL05)。她摸著頭髮，輕輕微笑，展現舒適泳池穿著的自然魅力。.

Dark blue training one-piece swimsuit <21041663-TL05> ~~$438.00~~ $259.00

SHOP BY CATEGORY

連身泳衣，寬肩帶，漸變色圖案從上層的珊瑚色到下層的粉紅色、紫色和藍色。.

Training swimwear

黑色短袖連身泳衣，肩部和側邊有白色幾何圖案，前方有拉鍊，胸前有白色小 W 標誌。.

One-piece athletic swimsuit

適度的黑色泳衣，搭配綁腿、藍白熱帶樹葉圖案長袖和套頭短裙。.

Two-piece athletic swimsuit

MOST exclusive water sports product

NAMISwimming Life

Find your happiness here

一位頭戴太陽眼鏡的女士在黑色收腰大露背1件頭連身泳衣<21331731>中擺出姿勢，上身是紅色荷葉邊露肩，下身是黑色，背景是素雅的淺灰色。.

NAMI BIKINI

WONDA SWIM

一位身穿粉紫色連身裙的年輕女子站在白色背景前，單手摀住臉，閉著眼睛溫柔地微笑，散發輕鬆的度假氣息。.

CHIHIRO TANKINI

在純白的背景下，一位身穿黑色Chopped防曬泳衣<28901688-D3>的女子擺出俏皮的姿勢，微笑著用手遮住部分臉部。.

NAMI PRO UPF50+

一名男子光腳站在純白背景下，以黑色泳褲 <24571742-TY01>為模特兒，這是一款壓縮式黑色泳褲，左大腿上有一個小小的白色 W 標誌。他的頭部和上身軀幹在畫面之外。.

MEN'S SWIM

一個人站在白色背景下，身穿 2 合 1 撥水防風外套 <20621686-108>，藍色和黑色套在白色襯衫和黑色短褲上，拉上外套拉鍊時看向側邊。.

MEN'S OUTDOOR

一位身穿經典純黑黑白泳衣、頭戴彩色泳帽、身著黑色泳鏡 <29511537-RD01>的女性交叉雙臂，在純白背景中微微笑著站立。.

SWIM ACCESSORIES

一位穿著藍色比基尼的女士坐在明亮窗戶旁的灰色沙發上，她微笑著，雙腿彎曲，一隻手放在臉旁，望向一旁。.

COLLABORATION

Multiple store locations

Hong Kong Swimwear Specialty Store｜NAMI Hong Kong Physical Stores and Outlets Overview

Want to know where you can buy NAMI's quality swimwear and outdoor apparel? NAMI has multiple swimwear specialty stores and physical sales points in Hong Kong. Whether you are on Hong Kong Island, in Kowloon, or the New Territories, you can easily find your nearest NAMI section. Our stores are divided into three main types: year-round stores, summer-limited stores, and seasonal pop-up stores. All physical stores offer fitting rooms to meet your various shopping needs at different times and locations! If you prefer to shop online first, you can also browse the Hong Kong Swimwear Collection, which supports online payment and in-store pickup.

At night, a large poster of a smiling woman wearing a hat and summer clothes hangs at the entrance of a store. The Aqua Fun store next door displays a variety of products on shelves near the entrance. The scene is brightly lit.

Year-Round Swimwear Specialty Stores

Our year-round physical stores are open all year, providing you with the best NAMI products in every season. All stores offer fitting rooms. NAMI dedicated sales associates are present during specified hours; otherwise, you can shop self-service or with assistance from department store staff:

SOGO KaiTak 5/F - Flagship store, offering the most comprehensive range of NAMI products in Hong Kong. Located in the newly opened Twins Centre, it is easily accessible and has a large store area for leisurely browsing and fitting. NAMI dedicated sales associate hours: 11 am–8 pm.
YATA Tsuen Wan 3/F - NAMI's full product range section in West New Territories. This large store offers all NAMI brand products and is conveniently located along the West Rail Line in Tsuen Wan. NAMI dedicated sales associate hours: 10 am–8 pm.
CitiStores Tsuen Wan 1/F - Conveniently located with extensive bus and MTR connections, offering a curated selection of NAMI products, perfect for shopping during your commute. NAMI dedicated sales associate hours: 11 am–7 pm.
CitiStores Yuen Long 3/F - Offers a younger, more vibrant NAMI collection, specially curated for young customers in the Yuen Long area, making it a must-visit shopping spot for Yuen Long residents. NAMI dedicated sales associate hours: 11 am–7 pm.
CitiStores Tuen Mun 3/F - NAMI's full product range section in the Tuen Mun area, located at Tuen Mun Town Plaza, conveniently accessible for after-work shopping. NAMI dedicated sales associate hours: 11 am–7 pm.
AEON Whampoa - Luxury selection area, located in the largest shopping mall in the district, offering NAMI's high-end swimwear collection for a one-stop shopping experience. NAMI dedicated sales associate hours: 12 pm–8 pm.
AEON Kornhill - Kornhill summer swimwear section, bringing a curated selection of summer swimwear, lightweight sun protection clothing, and beach accessories to residents of Quarry Bay and Taikoo Shing. NAMI dedicated sales associate hours: 12 pm–8 pm.
Aqua Fun Kwun Tong - Flagship industrial building store, the largest in size, featuring all new and old NAMI products, with three fitting rooms, toilets, and childcare facilities, a specialty store for family swimming. Supports online payment and in-store pickup. NAMI dedicated sales associate hours: 12:30 pm–7:30 pm.
Aqua Fun Siu Sai Wan - Poolside specialty store, located near Siu Sai Wan Swimming Pool, offering the latest swimwear styles, super convenient for shopping before or after swimming. Supports online payment and in-store pickup. NAMI dedicated sales associate hours: 12:30 pm–7:30 pm.
SOGO Causeway Bay - Year-round store, offering different collections seasonally: swimwear on 2/F in summer, and a Wonda outdoor hiking collection pop-up store on 4/F in winter. See seasonal arrangements below for details.

Summer-Limited Swimwear Specialty Stores

Our summer-limited stores are specially set up for summer, offering the most comprehensive summer swimwear collection, all with fitting rooms:

SOGO Causeway Bay 2/F (Summer, approximately until early September) - Causeway Bay summer swimwear section, conveniently located in the city center, offering the full range of summer swimwear, sports swimwear, and plus-size swimwear, an ideal spot for after-work shopping. NAMI dedicated sales associate hours: 10 am–10 pm. After summer, NAMI will move to a 4/F Pop-up store in the same mall to continue selling winter products.

Inside a clothing store, colorful jackets and shirts are displayed on racks, with models wearing athletic wear, and a vibrant "NAMI" brand name sign in the background. The store appears bright and modern.

APITA Taikoo - Taikoo Shing summer selection area, located in the Taikoo Shing shopping district, offering the latest summer swimwear, sports swimwear, sun protection clothing, and beachwear.
YATA Shatin 2/F - Shatin summer swimwear Pop-up, bringing the latest swimwear collection to residents in the Shatin area. Although the location has been temporarily adjusted due to renovation work, transportation remains convenient. NAMI dedicated sales associate hours: 10 am–10 pm.

Seasonal Pop-up Stores

Our seasonal pop-up stores offer limited-time collections that change with the seasons:

SOGO Causeway Bay 4/F (Winter) - After the SOGO Causeway Bay summer store closes, NAMI moves to a 4/F Pop-up store in the same mall, becoming a Wonda outdoor hiking apparel section. As a sub-brand of NAMI, Wonda focuses on outdoor hiking functional apparel, located in the same area as other sports brands, making it convenient for multi-brand shopping.

How to Choose the Right Swimwear Specialty Store

To help you choose the most suitable shopping location, here are some tips for selecting a NAMI physical store:

Looking for the most complete product range? - Head to SOGO KaiTak 5/F Flagship Store or Aqua Fun Kwun Tong Flagship Industrial Building Store
Want competitive prices? - Consider the Tuen Mun CitiStore section
Already at the swimming pool? - Aqua Fun Siu Sai Wan Poolside Specialty Store is your best choice, supporting online payment and in-store pickup.
Seeking a high-end experience? - The AEON Whampoa Luxury Selection Area is not to be missed.
Summer-limited needs? - SOGO Causeway Bay 2/F, AEON Kornhill, or APITA Taikoo Shing are ideal choices.
Winter outdoor hiking gear? - SOGO Causeway Bay 4/F Wonda section is your top choice.
Shopping with kids? - Aqua Fun Kwun Tong Flagship Industrial Building Store offers the most comprehensive parent-child facilities, supporting online payment and in-store pickup.

No matter where you are in Hong Kong, you can find the nearest NAMI swimwear physical store, all of which offer fitting rooms. NAMI dedicated sales associates are present during specified hours; otherwise, you can shop self-service or with assistance from department store staff. If you prefer to browse styles from home, you are also welcome to shop online at the Hong Kong Swimwear Collection, with options for online payment and in-store pickup. Visit your nearest NAMI physical store today to discover the perfect quality swimwear and outdoor apparel for you!

Frequently Asked Questions FAQ

Q1: How many NAMI swimwear specialty stores are there in Hong Kong?

NAMI has several stores in Hong Kong, including year-round stores, summer-limited stores, and seasonal pop-up stores, spread across Hong Kong Island, Kowloon, and the New Territories, making it convenient for you to shop nearby.

Q2: Which NAMI swimwear physical stores are in Hong Kong?

NAMI has multiple physical stores in Hong Kong, including SOGO Kai Tak, SOGO Causeway Bay, CitiStores Tsuen Wan/Yuen Long/Tuen Mun, YATA Tsuen Wan/Shatin, AEON Whampoa/Kornhill, and Aqua Fun Kwun Tong/Siu Sai Wan, covering Hong Kong Island, Kowloon, and the New Territories, making it convenient for you to shop and try on items nearby.

Q3: Which store has the most complete product range?

Both the SOGO KaiTak 5/F Flagship Store and the Aqua Fun Kwun Tong Flagship Industrial Building Store offer the most complete range of NAMI products, suitable for customers who want to browse and try on items at their leisure.

Q4: Can I try on items at all physical stores?

Yes, all NAMI physical stores offer fitting rooms, allowing you to confidently choose the most suitable size and style.

Q5: What are the hours for NAMI dedicated sales associates at the stores?

The hours for NAMI dedicated sales associates at each store are as follows: SOGO KaiTak 11 am–8 pm; SOGO Causeway Bay 2/F (summer) 10 am–10 pm; CitiStores Tsuen Wan, Yuen Long, Tuen Mun are all 11 am–7 pm; YATA Shatin 10 am–10 pm, YATA Tsuen Wan 10 am–8 pm; AEON Whampoa, Kornhill are both 12 pm–8 pm; Aqua Fun Kwun Tong, Siu Sai Wan are both 12:30 pm–7:30 pm. Outside these hours, you can still shop self-service or with assistance from department store staff.

Q6: Does the SOGO Causeway Bay store close in winter?

The SOGO Causeway Bay store operates year-round but changes floors and products seasonally: in summer (approximately until early September), swimwear is sold on 2/F; in winter, it moves to a 4/F Pop-up store, selling Wonda outdoor hiking functional apparel. It does not close; it merely changes collections and location within the mall seasonally.

Q7: Can I pay online and pick up in-store?

Yes, Aqua Fun stores support online payment and in-store pickup services, making it convenient for you to shop online first and then collect your order at a nearby store.

Q8: Which store is suitable for bringing children?

The Aqua Fun Kwun Tong Flagship Industrial Building Store has three fitting rooms, toilets, and childcare facilities, making it the most suitable store for family shopping.

Q9: If I don't want to go to a physical store, can I buy online?

Yes, you can directly browse and shop online at the Hong Kong Swimwear Collection, allowing you to purchase NAMI swimwear without leaving your home.

Q10: What is the difference between summer-limited stores and year-round stores?

Summer-limited stores are specifically for summer, featuring seasonal swimwear and beach accessories; year-round stores offer NAMI products throughout the year, with some stores having a more complete product range.

Order Processing

NAMI Order Processing and Delivery Service

At NAMI, we are committed to providing efficient and convenient order processing and delivery services so that you can receive your favorite swimwear products as soon as possible. Below is our order processing flow and delivery information.

Order Confirmation Process

After placing an order, we will process your order according to the following process:

After the order is submitted, the system will automatically send an order confirmation email.
Our team will verify the inventory within 48 hours.
Once stock is confirmed, we will notify you via WhatsApp or email.
In case of out-of-stock situations, we will contact you immediately to discuss alternative solutions or refunds.

Please note: Due to potential time differences between website inventory and actual warehouse stock, the final inventory status will be subject to our team's confirmation notice. We will do our best to ensure the accuracy of website inventory information.

Delivery Service

NAMI currently uses SF Express/JD Logistics for delivery services in Hong Kong:

All confirmed orders will be shipped via SF Express/JD Express.
Orders in Hong Kong usually arrive the afternoon after shipment.
Upon shipment, you will receive a notification with a tracking number.
If the delivery address is residential, SF Express may arrange for pickup at a nearby convenience store or SF Express station.

To ensure smooth receipt of goods, please provide an accurate contact number so that the courier company can contact you.

Service Hours

Our customer service team is available during the following hours:

Monday to Friday: 10 AM to 6 PM
Saturday, Sunday, and Public Holidays: Irregular service

Please note: Orders are not shipped on weekends and public holidays. All weekend orders will be processed on the next business day.

Contact Information

If you have any questions about your order or delivery, please contact us using the following methods:

WhatsApp: +852 5743 0107
Email: You can contact us using the email address you used for your purchase.

We promise to respond to your inquiries as quickly as possible.

Special Arrangements

If you have special delivery requirements or need expedited processing, please contact our customer service team immediately after placing your order, and we will do our best to accommodate your needs.

NAMI is committed to providing an excellent customer experience, striving for perfection in every aspect from selection to receipt. Thank you for choosing NAMI!

Returns and Exchanges

NAMI Return and Exchange Policy

At NAMI, we are committed to providing our customers with the highest quality products and services. We understand that sometimes you may need to return or exchange an item, which is why we have developed a simple and clear policy to ensure the entire process is smooth and hassle-free.

Shipping Information

Once your order is confirmed, we will process your items as quickly as possible:

Hong Kong: Typically 2-4 business days
Asia: Typically 4-10 business days
Other International Regions: Typically 7-14 business days

Transportation of commodity goods

We usually process your order within 24 hours (excluding public holidays and Sundays) and provide a tracking number via email. Free shipping is available for purchases over HK$300; for purchases under HK$300, a shipping fee of HK$30 will be charged.

Return Policy

Eligible for Return

We accept return requests under the following circumstances:

Received damaged or defective items
Received items that do not match the order
Dissatisfaction with items for personal reasons (must be in new, unused condition)

Not Eligible for Return

Returns will not be accepted under the following circumstances:

Used, washed, or damaged items
Items missing original tags, labels, or packaging
Items missing accompanying gifts or accessories
Beyond the 7-day return period from receipt of goods
Sale items (items priced at less than 30% off or marked FINAL SALE)

Exchange Policy

We allow customers to exchange items for a different color or size of the same style (subject to stock availability). Each item is limited to one exchange only and must follow the procedure below:

Contact our customer service team to obtain exchange authorization.
Customers are responsible for the shipping costs of returning the item.
After we receive the returned item and confirm its condition, we will arrange to send the new item.
If the desired style/size/color is out of stock, we will issue a refund.

Exchange Process

Please follow these steps for an exchange:

Contact our customer service team via email within 7 days of receiving the item.
Provide your order number, information on the item to be exchanged, and the desired size/color.
After receiving exchange authorization, send the item back to our address.
Once we receive and inspect the item, we will process the exchange within 3-5 business days.

退換貨流程

Refund Process

Once a return is approved, we will process the refund via the original payment method:

Credit Card (via PayPal): Refunds take 4-6 weeks to process.
Alipay: Refunds take 2-3 weeks to process.

Please note that NAMI is not responsible for fluctuations in international exchange rates that may affect the final refund amount.

Return Address

Once you have received return authorization, please send the item to:

Unit A1, 5/F, Kin Hing Industrial Building
17-23 Shek Kin Street, Kwai Chung
Hong Kong
Attn: NAMI Return and Exchange Department

Important Reminders

Please return the item within 10 days of receiving return authorization.
When returning a set, please ensure all accessories are complete.
We recommend using a tracked shipping method.
Please clearly mark your order number on the package.

If you have any questions, please feel free to contact our customer service team, and we will be happy to assist you. NAMI thanks you for your support and understanding!

Privacy Policy

NAMI Privacy Policy Commitment

At NAMI, we take your privacy protection very seriously. We are committed to protecting your personal data to the highest standards and ensuring that you are fully informed about how we collect, use, and protect your personal data.

Purpose of Personal Data Collection

When you shop on the NAMI website or become a member, we collect your personal data, including but not limited to your name, delivery address, contact number, and email address. This information will be used for the following purposes:

Processing your orders and providing delivery services
Notifying you of the latest status of your orders
Providing VIP member offers and promotional activity information
Improving the quality of our products and services

Data Protection Measures

NAMI implements multiple measures to protect the security of your personal data:

Our online shopping system uses advanced encryption technology
We regularly update and review our data protection measures
Only authorized employees can access customer data
We strictly comply with the Hong Kong Personal Data (Privacy) Ordinance

Protect personal information

Data Sharing and Disclosure

We will not sell or transfer your personal data to third parties without your consent. We will only disclose your personal data under the following circumstances:

When processing your orders (e.g., sharing delivery addresses with courier companies)
When disclosure is required by law

Your Choices

You can request us to stop using your personal data for advertising or promotional purposes at any time, and you can also request to access, amend, or delete your personal data. To exercise these rights, please email our customer service department.

Privacy Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this webpage, so please review it regularly.

If you have any questions about our privacy policy, please feel free to contact our customer service team. NAMI thanks you for your trust and support!

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