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Wondering where to buy NAMI's premium swimwear and outdoor apparel? NAMI has various types of sales points across Hong Kong. Whether you're on Hong Kong Island, in Kowloon, or the New Territories, you can easily find your nearest NAMI section. Our sales points are divided into three main types: year-round stores, seasonal summer stores, and pop-up limited-time stores, catering to your diverse shopping needs at different times and locations!
Our year-round stores are open all year, offering you the best NAMI products, no matter the season:
Our seasonal summer stores are specifically set up for summer, offering the most comprehensive range of summer swimwear:
Our pop-up limited-time stores bring short-term surprises, offering limited-time shopping opportunities for specific themes:
To help you choose the most suitable shopping location, here are some tips for selecting a NAMI store:
No matter which area of Hong Kong you are in, you can find your nearest NAMI sales point. Our professional consultants are stationed at each store to provide you with expert shopping advice at any time! Visit your nearest NAMI store now to discover the premium swimwear and outdoor apparel that suits you best!
At NAMI, we are committed to providing efficient and convenient order processing and delivery services so that you can receive your favorite swimwear products as soon as possible. Below is our order processing flow and delivery information.
After placing an order, we will process your order according to the following process:
Please note: Due to potential time differences between website inventory and actual warehouse stock, the final inventory status will be subject to our team's confirmation notice. We will do our best to ensure the accuracy of website inventory information.
NAMI currently uses SF Express/JD Logistics for delivery services in Hong Kong:
To ensure smooth receipt of goods, please provide an accurate contact number so that the courier company can contact you.
Our customer service team is available during the following hours:
Please note: Orders are not shipped on weekends and public holidays. All weekend orders will be processed on the next business day.
If you have any questions about your order or delivery, please contact us using the following methods:
We promise to respond to your inquiries as quickly as possible.
If you have special delivery requirements or need expedited processing, please contact our customer service team immediately after placing your order, and we will do our best to accommodate your needs.
NAMI is committed to providing an excellent customer experience, striving for perfection in every aspect from selection to receipt. Thank you for choosing NAMI!
At NAMI, we are committed to providing our customers with the highest quality products and services. We understand that sometimes you may need to return or exchange an item, which is why we have developed a simple and clear policy to ensure the entire process is smooth and hassle-free.
Once your order is confirmed, we will process your items as quickly as possible:
We usually process your order within 24 hours (excluding public holidays and Sundays) and provide a tracking number via email. Free shipping is available for purchases over HK$300; for purchases under HK$300, a shipping fee of HK$30 will be charged.
We accept return requests under the following circumstances:
Returns will not be accepted under the following circumstances:
We allow customers to exchange items for a different color or size of the same style (subject to stock availability). Each item is limited to one exchange only and must follow the procedure below:
Please follow these steps for an exchange:
Once a return is approved, we will process the refund via the original payment method:
Please note that NAMI is not responsible for fluctuations in international exchange rates that may affect the final refund amount.
Once you have received return authorization, please send the item to:
Unit A1, 5/F, Kin Hing Industrial BuildingIf you have any questions, please feel free to contact our customer service team, and we will be happy to assist you. NAMI thanks you for your support and understanding!
At NAMI, we take your privacy protection very seriously. We are committed to protecting your personal data to the highest standards and ensuring that you are fully informed about how we collect, use, and protect your personal data.
When you shop on the NAMI website or become a member, we collect your personal data, including but not limited to your name, delivery address, contact number, and email address. This information will be used for the following purposes:
NAMI implements multiple measures to protect the security of your personal data:
We will not sell or transfer your personal data to third parties without your consent. We will only disclose your personal data under the following circumstances:
You can request us to stop using your personal data for advertising or promotional purposes at any time, and you can also request to access, amend, or delete your personal data. To exercise these rights, please email our customer service department.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this webpage, so please review it regularly.
If you have any questions about our privacy policy, please feel free to contact our customer service team. NAMI thanks you for your trust and support!
