Your currently selected language is English.
Your currently selected location is the Hong Kong SAR and your order will be billed in HKD. The delivery methods, conditions of sale and delivery points will be updated when you change the country.
Want to know where you can buy NAMI's quality swimwear and outdoor apparel? NAMI has various types of sales points across Hong Kong. Whether you're on Hong Kong Island, Kowloon, or the New Territories, you can easily find your nearest NAMI section. Our sales points are divided into three main types: year-round stores, seasonal stores, and pop-up limited-time stores, catering to your diverse shopping needs at different times and locations!
Our year-round stores are open all year, providing you with the best NAMI products, regardless of the season:
Our seasonal stores are specially set up for summer, offering the most comprehensive summer swimwear collections:
Our pop-up limited-time stores offer short-term surprises, providing temporary shopping opportunities with specific themes:
To help you choose the most suitable shopping location, here are some tips for selecting a NAMI store:
No matter which part of Hong Kong you're in, you can find your nearest NAMI sales point. Our professional consultants are stationed at each store to provide you with expert shopping advice! Visit your nearest NAMI store now and discover the perfect quality swimwear and outdoor apparel for you!
At NAMI, we are committed to providing efficient and convenient order processing and delivery services, ensuring you receive your desired swimwear products as soon as possible. Below are our order processing procedures and delivery information.
After placing an order, we will process it according to the following steps:
Please note: Due to potential discrepancies between website stock and actual warehouse inventory, the final stock status will be based on our team's confirmation notification. We will do our best to ensure the accuracy of the website's stock information.
NAMI currently uses SF Express for delivery services within Hong Kong:
To ensure smooth delivery, please provide an accurate contact number for the courier company to reach you.
Our customer service team is available during the following hours:
Please note: Orders are not processed for shipment on weekends and public holidays. All orders placed on weekends will be processed on the next business day.
If you have any questions regarding your order or delivery, please contact us via the following methods:
We promise to respond to your inquiries as quickly as possible.
If you have special delivery requests or require expedited processing, please contact our customer service team immediately after placing your order, and we will do our best to accommodate your needs.
NAMI is committed to providing an excellent customer experience, striving for perfection in every aspect from selection to delivery. Thank you for choosing NAMI!
At NAMI, we are committed to providing our customers with the highest quality products and services. We understand that sometimes you may need to return or exchange an item, which is why we have established a simple and clear policy to ensure a smooth and hassle-free process.
Once your order is confirmed, we will process your items as quickly as possible:
We typically process your order within 24 hours (excluding public holidays and Sundays) and provide a tracking number via email. Free shipping is available for purchases of HK$300 or more; a shipping fee of HK$30 will be charged for purchases under HK$300.
We accept return requests under the following circumstances:
Returns will not be accepted in the following situations:
We allow customers to exchange items for a different color or size of the same style (subject to stock availability). Each item is eligible for exchange only once and must follow the procedure below:
Please follow these steps for an exchange:
Once a return is approved, we will process the refund via the original payment method:
Please note that fluctuations in international exchange rates may affect the final refund amount, and NAMI is not responsible for this.
After receiving return authorization, please send the item to:
Unit A1, 5/F, Kin Hing Industrial Building,If you have any questions, please feel free to contact our customer service team, and we will be happy to assist you. NAMI appreciates your support and understanding!
At NAMI, we take your privacy protection very seriously. We are committed to protecting your personal data to the highest standards and ensuring that you fully understand how we collect, use, and protect your personal data.
When you shop on the NAMI website or become our member, we collect your personal data, including but not limited to your name, delivery address, contact number, and email address. This information will be used for the following purposes:
NAMI implements various measures to protect the security of your personal data:
We will not sell or transfer your personal data to third parties without your consent. We will only disclose your personal data in the following circumstances:
You may request at any time that we stop using your personal data for promotional or marketing purposes, and you may also request to access, amend, or delete your personal data. To exercise these rights, please email our customer service department.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this webpage, so please check regularly.
If you have any questions about our privacy policy, please feel free to contact our customer service team. NAMI thanks you for your trust and support!
