Terms and Conditions

NAMI Terms and Conditions of Use

Welcome to the official NAMI website. By using this website, you agree to comply with the following terms and conditions of use. Please read them carefully before using this website. If you do not agree to these terms, please do not use this website.

Website Usage Guidelines

This website is owned and operated by NAMI Asia Pacific (Hong Kong) Limited (hereinafter referred to as "NAMI"). By using this website, you agree to:

  • Provide true, accurate, and complete personal information
  • Comply with all applicable laws and regulations
  • Refrain from engaging in any behavior that may impair the website's operation
  • Not attempt unauthorized access to the website system

規範

Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, photos, and videos, is protected by copyright and belongs to NAMI or its licensors. Reproduction, distribution, modification, or use of the website content in any way without NAMI's written permission is prohibited. You may:

  • Browse or download website content for personal, non-commercial use only
  • Share website content under the original copyright notice

Online Shopping Terms

The following terms apply when making purchases through this website:

Orders and Payments

  • Orders will only be processed after payment confirmation is received
  • We accept credit card (via PayPal) and Alipay payments
  • All prices are in HKD and include all applicable taxes
  • NAMI reserves the right to refuse or cancel any order

 

Delivery Policy

  • Orders within Hong Kong are usually delivered within 2-4 working days after confirmation
  • Orders outside Hong Kong generally take 4-10 working days
  • Free delivery for purchases over HK$300
  • International orders may be subject to additional customs duties or import taxes

Transportation of commodity goods

Return and Exchange Policy

  • Customers must submit a return or exchange request within 7 days of receiving the goods
  • Discounted items (70% off or more) are not eligible for return or exchange
  • Prior authorization from NAMI is required before returning or exchanging goods
  • Returned items must retain their original tags and packaging intact

Disclaimer

The content on this website is provided "as is" without any express or implied warranties. NAMI does not guarantee that the website's operation will be uninterrupted or error-free, and shall not be liable for any direct, indirect, special, or consequential damages arising from the use of this website.

Modification of Terms

NAMI reserves the right to modify these terms of use at any time. The modified terms will be published on the website and become effective from the date of publication. You are advised to review these terms of use periodically for any changes.

Governing Law

These terms of use are governed by the laws of the Hong Kong Special Administrative Region, and any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the Hong Kong courts.

If you have any questions about these terms of use, please contact our customer service team. Thank you for choosing NAMI!